— Implementation FAQ
The details teams ask before launch.
Setup time, handoffs, integrations, security — and how we decide what to build next.
Does the AI really sound human?
Yes. Wirevox runs a sub-500ms voice pipeline — STT, LLM, and TTS in real time — so conversations keep natural pacing without awkward pauses. Most callers don’t realize they’re speaking with an AI. You choose the voice, tone, and vocabulary to match your brand, whether that’s a dental office, law firm, or home services company.
How long does setup take?
Most teams have a working agent in under five minutes: pick an industry template, add your business details, link a calendar or CRM, and test from the browser. You don’t need to configure every advanced option on day one — start with the call flow you have now and expand from there.
What happens when a caller wants to speak to a human?
Wirevox transfers gracefully when a request exceeds the agent’s scope — complex emergencies, pricing negotiations, or an explicit ask for your team. Your staff gets a transcript and summary before they pick up, so the caller never repeats themselves.
What CRMs and calendars do you support?
Native integrations include Google Calendar, Outlook, HubSpot, Salesforce, Clio, OpenDental, Jobber, and more — plus 5,000+ apps through Zapier. Appointments, lead details, and call outcomes sync automatically so your systems stay current without manual entry.
Do I need every feature on day one?
No — and we don’t want you to. Most businesses start with one receptionist agent, one calendar, and the knowledge base they already have. Wirevox supports 30+ languages, multi-agent routing, custom webhooks, and white-label deployment, but those are there when your call volume and edge cases demand them. Our roadmap is shaped by what operators actually hit in production, not by building features nobody uses.
Is my data secure?
Security is built in, not bolted on. Call audio, transcripts, and business data are encrypted in transit and at rest. Wirevox is designed for teams that handle sensitive client information — healthcare, legal, financial services, and beyond.
Can I try it before paying?
Yes. Start a free trial with no credit card, build your agent, customize the knowledge base, and place live test calls from your browser. See how it handles your real scenarios before you assign a phone number.